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Citizens Advice Dudley and Wolverhampton - Money and Pension Service Debt Advice Project (MAPSDAP)

Citizens Advice Dudley and Wolverhampton - Money and Pension Service Debt Advice Project (MAPSDAP)

Our service is free of charge, confidential, independent and impartial

Covid-19 update: Please note, at present, we are not offering face to face appointments but this service will resume when safe to do so.

What is the service and who can access it?

Citizens Advice Dudley and Wolverhampton debt advice service delivers telephone debt advice to the residents of Dudley borough. Our debt caseworkers always work with a non-judgmental and empathetic approach to clients. Many people are in debt due to dramatic changes to their lives, such as loss of employment, bereavement, relationship breakdown etc.

The discussions with a debt caseworker will take into consideration your individual financial situation and you will be advised on the best possible options that are available.

How can we help?

  • We can help you to make affordable offers of payment to your creditors
  • Deal with any court action
  • Plan for your financial future

Please bring with you:

  • Proof of ID e.g. driving licence, passport, identity card, bank statement, tenancy agreement, utility bills
  • Proof of income e.g. wage slips, bank statements, benefit letters
  • Any recent letters from your creditors, copies of agreements, insurance policies or any other relevant document

You can access our free debt service by:

  • Ringing our Contact Centre on 0808 278 7919 on Mondays, Tuesdays or Thursdays between 9.30am and 3.30pm or
  • Ring our specialist debt advice line 07799 070595 Monday-Friday 9.30am-3.30pm or
  • Text ‘Debt’ to our specialist debt advice line 07799 070595 and leave your name and contact number and someone will contact you within 2 working days 

Visit our website 

Contact Details


Citizens Advice Dudley and Wolverhampton: Money and Pension Service Debt Advice Project (MAPSDAP)

Telephone Number

0808 278 7919


Times & Dates

Days of the week

Monday, Tuesday, Wednesday, Thursday, Friday

Time of Day

Morning, Afternoon

Session Information


Costs & Bookings



Service Information


All of Dudley Borough

Target Audiences:

No specific age

Links for information

Last updated 12th July 2023

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