Citizens Advice Dudley and Wolverhampton - Money and Pension Service Debt Advice Project (MAPSDAP)

Financial Advice

Our service is free of charge, confidential, independent and impartial

Covid-19 update: Please note, at present, we are not offering face to face appointments but this service will resume when safe to do so.

What is the service and who can access it?

Citizens Advice Dudley and Wolverhampton debt advice service delivers telephone debt advice to the residents of Dudley borough. Our debt caseworkers always work with a non-judgmental and empathetic approach to clients. Many people are in debt due to dramatic changes to their lives, such as loss of employment, bereavement, relationship breakdown etc.

The discussions with a debt caseworker will take into consideration your individual financial situation and you will be advised on the best possible options that are available.

How can we help?

  • We can help you to make affordable offers of payment to your creditors
  • Deal with any court action
  • Plan for your financial future

Please bring with you:

  • Proof of ID e.g. driving licence, passport, identity card, bank statement, tenancy agreement, utility bills
  • Proof of income e.g. wage slips, bank statements, benefit letters
  • Any recent letters from your creditors, copies of agreements, insurance policies or any other relevant document

You can access our free debt service by:

  • Ringing our Contact Centre on 0808 278 7919 on Mondays, Tuesdays or Thursdays between 9.30am and 3.30pm or
  • Ring our specialist debt advice line 07799 070595 Monday-Friday 9.30am-3.30pm or
  • Text ‘Debt’ to our specialist debt advice line 07799 070595 and leave your name and contact number and someone will contact you within 2 working days 

Visit our website 

How to Find Us

Citizens Advice Dudley Borough,

Dudley House,

2nd Floor,

Stone Street,


West Midlands,


Get Directions

Times & Dates

Session Details:


Days of the week:

Monday, Tuesday, Wednesday, Thursday, Friday

Time of Day:

Morning, Afternoon

Costs and Booking Information

Cost Information:


Group Information


All of Dudley Borough

Service Information


Financial Advice, Money, Debt advice, Citizens Advice Dudley Borough

Links for Information

Last updated 12th Jul 2023

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