Accessibility statement for dudleyci.co.uk

This accessibility statement applies to dudleyci.co.uk

This website is managed by Senses Web Solutions on behalf of Dudley Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet’s My Computer My Way has advice on making your device easier to use if you have a disability.

Compliance status
The website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
• Most older PDF documents are not fully accessible to screen reader software

The content is not within the scope of the accessibility regulations
• PDFs

This website contains some older PDF documents, which have been uploaded by other organisations to give you more information about their own activities, groups or services.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Please contact the relevant organisation directly for more information if you cannot access older PDFs.

Preparation of this accessibility statement
This statement was prepared on 15th June 2021. It was last reviewed 11th April 2024.

This website was last tested on 11th April 2024.

The test was carried out by Senses Web Solutions

Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please email dudleycommunity.directory@gll.org.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email dudleycommunity.directory@gll.org. We’ll consider your request and get back to you as soon as possible.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018(the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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