Citizens Advice Dudley and Wolverhampton - Help to Claim Universal Credit Service
Citizens Advice Dudley and Wolverhampton - Help to Claim Universal Credit Service
Benefits
Telephone:
0800 144 8 444
Our service is free of charge, confidential, independent and impartial.
What is the service and who can access it?
Citizens Advice can support you as a Dudley Borough resident to make a new claim for Universal Credit, from opening your account to receiving your first full and correct payment. You can be referred to us for support by the Job Centre, Local Authority, other agencies who identify a need for help or refer yourself.
How can we help?
- Set-up your Universal Credit account
- Complete your claim to-dos
- Verify your identity
- Make sure you’re providing the right evidence to the Job Centre
- Understand what Universal Credit will mean for you
How can this service be accessed?
CALL: National Citizens Advice on 0800 144 8444 between 8.00am and 6.00pm Monday to Friday
Ask for a translator if you need to get advice in a different language.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8 444.
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Chat on line: You can also chat with an adviser online about your Universal Credit application. Chat is usually available 8.00am to 6.00pm, Monday to Friday. It's not available on public holidays. If you can’t see a chat button, it means no advisers are available. Try again later or call our phone line.
Visit us at www.citizensadvicedudley.org
Our service is free of charge, confidential, independent and impartial.
What is the service and who can access it?
Citizens Advice can support you as a Dudley Borough resident to make a new claim for Universal Credit, from opening your account to receiving your first full and correct payment. You can be referred to us for support by the Job Centre, Local Authority, other agencies who identify a need for help or refer yourself.
How can we help?
- Set-up your Universal Credit account
- Complete your claim to-dos
- Verify your identity
- Make sure you’re providing the right evidence to the Job Centre
- Understand what Universal Credit will mean for you
How can this service be accessed?
CALL: National Citizens Advice on 0800 144 8444 between 8.00am and 6.00pm Monday to Friday
Ask for a translator if you need to get advice in a different language.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8 444.
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Chat on line: You can also chat with an adviser online about your Universal Credit application. Chat is usually available 8.00am to 6.00pm, Monday to Friday. It's not available on public holidays. If you can’t see a chat button, it means no advisers are available. Try again later or call our phone line.
Visit us at www.citizensadvicedudley.org
How to Find Us
Citizens Advice Dudley Borough,
Dudley House
2nd Floor,
Stone Street,
DUDLEY,
West Midlands,
DY1 1NP
Times & Dates
Session Details:
Days of the week:
Time of Day:
Group Information
Coverages:
All of Dudley Borough
Target Audiences:
Adults
Organiser:
Citizens Advice Dudley and Wolverhampton - Help to Claim Universal Credit Service
Telephone:
0800 144 8 444
Address:
Dudley House, 2nd Floor, Stone Street, DUDLEY, West Midlands, DY1 1NP
Service Information
Categories:
Benefits, Citizens Advice Dudley Borough
Links for Information
Last updated 21st Mar 2024