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NHS Complaints Advocacy and Support Service (POhWER)
NHS Complaints Advocacy and Support Service (POhWER)
POhWER offers free, confidential information, advice and advocacy to anyone who has had problems with care or treatment from the NHS. We support people through the NHS complaints procedure either through self-help information or with the support of an advocate working with the person to make sure their voice is heard.
We can support with complaints about any NHS treatment including Hospitals, GPs, Dentists and Opticians (if they have provided NHS treatment or services). We can also help with joint health and social care complaints.
POhWER is a Community Information Point. (Telephone access)
Contact Details
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Organiser
- Pohwer Dudley
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Organiser Address
- PO Box 14043, BIRMINGHAM, West Midlands, B6 9BL
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Telephone Number
- 0300 456 2370
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Fax Number
- 0300 456 2365
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Email Address
- pohwer@pohwer.net
Location
Times & Dates
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Days of the week
- Monday, Tuesday, Wednesday, Thursday, Friday
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Time of Day
- Morning, Afternoon
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Session Information
- Our helpline is open Monday to Friday 8.00am-6.00pm
Costs & Bookings
Cost
Booking Information
POhWER's office in Birmingham is admin only and not accessible in person.. please make contact with POhWER for more information..
Service Information
Coverages:
All of Dudley Borough
Target Audiences:
Older People, Adults, Young People, Children, No specific age, Carers
Support Groups:
No specific disability, Mental health conditions, Hearing impairment, Communication impairment, Learning difficulty/disabilities, Visual impairment, Physical impairment, Autism
Referral Required?:
Community Information Point:
Links for information
Website:
Last updated 30th September 2021