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Kooth - Online Digital Community and Counselling

Kooth - Online Digital Community and Counselling is a fully commissioned service which provides a free, safe, anonymous and non-stigmatised way for young people to receive support around mental health and emotional wellbeing online. Staffed by fully trained and qualified team members (including counsellors), who are available until 10pm each night, 365 days per year, it provides a much needed out of hours’ service for advice and support. As well as 1:1 support, peer to peer support can also be accessed through our moderated message forums and online magazine.

Our experienced practitioners are available to provide emotional support to young people with a wide range of issues, from having a bad day to more serious issues such as anxiety, depression, eating disorders and self-harm etc. Many young people are also seeking support around relationships, body image, stress, transitions and their future outlook to name a few.

With no long waiting times and no minimum criteria, Kooth is a fantastic way for young people to get the help and support they need, when they need it, rather than having to wait on a waiting list for a significant amount of time.

Kooth is available across Dudley for young people aged 11-18 years and is completely free for them to access. A young person can create an account by going to and signing up, there are no professional referrals required.

Contact Details



Organiser Address

5 Merchant Square, London. W2 1AY

Telephone Number

0203 984 9337

Email Address

Times & Dates

Days of the week

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Session Information

Website is open 24/7, Counselling team online 12.00pm (noon) - 10.00pm Monday-Friday and 6.00pm - 10.00pm Saturday and Sunday. Available to chat until 10.00pm every night, 365 days a year.

Costs & Bookings



Service Information

Suitable for ages:



All of Dudley Borough

Target Audiences:

Young People, Children

Support Groups:

No specific disability, Mental health conditions, Autism

Links for information








Last updated 6th January 2023

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